Interpersonal conflict can develop when people are working under strain or where different personalities or goals collide. In and of itself, conflict is not bad. Properly managed conflict can be a normal and healthy part of any working relationship. Establishing an open dialogue about the issues at hand can lead to positive change. However, problems can develop and negatively impact your work environment when you and your colleagues do not have the tools to resolve conflict effectively.
If you have an interest in learning how to effectively handle workplace conflict, Health Promotion and WorkLife Services invites you to attend a half-day conflict management workshop. The session will focus on cooperative conflict resolution and how to manage your own anger and that of your colleagues. You will learn effective strategies through case examples and group exercises.
Developing Skills for Effective Conflict Resolution
Presented by: Cecile Schultz, Human Solutions
Thursday, May 19, 2011
9:00 am—12:00 pm
This workshop is intended for staff and faculty members. To register, visit the Learning Shop at www.learningshop.ualberta.ca. Seating is limited. For more information about this workshop, please contact Health Promotion and WorkLife Services at firstname.lastname@example.org.